Water Damage Restoration Drexel Hill  

Our core principles are simple: Integrity, Loyalty, Honesty and Pride in the work we do and the relationships we build with all of our customers.

Have you had a flood or a water event due to weather and/or a burst pipe? Want to  make sure it is dried before mold has chance to grow? Then call us at Mold Solutions &  Inspections as we have been providing water damage restoration in Drexel Hill for over 25  years. Whether you’re facing a water damage loss from a natural disaster, burst pipe, toilet  overflow, appliance failure, or even a sewer backup, we have you covered. Our water damage  restoration team is on call 24 hours a day, 365 days a year to provide you with immediate  action with minimal disruption. And we can even work directly with your insurance company as  we are an approved vendor for water damage claims in Drexel Hill, so you’ll get back to pre loss conditions with the least stress possible.

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Our Water Damage Restoration Process

We are an IICRC Certified Firm so every employee within our company is trained by the  highest accredited water damage training board in North America. Our water damage  restoration team follows a proven process to mitigate and reverse the effects of the water  damage while eliminating secondary damage and the potential threat of mold. We will:

Identify the source and ensure it has been stopped.

Assess the extent of the damage and begin the documentation process.

Extract all of the water using both suction and compression techniques.

Remove damaged building materials, contents and furniture.

Begin the structural drying process with fans and dehumidifiers.

Apply antimicrobials depending on level and risk contamination.

File and complete the necessary paperwork for your claim.

Why Choose Us For Water Damage in Drexel Hill?

Team of Experts
Meeting and/or exceeding industry standards, having fully trained and insured technicians to  handle any type of loss, and using the latest technologies coupled with the most advanced  equipment are a few reasons we stand out amongst the crowd. Residential or commercial,  small or large, our team is equipped and capable of handling any type of loss in a quick and  cost efficient manner.  

On Call 24-7 
Unlike most companies who claim to have emergency water damage restoration services and  then take days to respond, our staff is always on call and at the ready to assist you in your time  of need. You will always speak to a live person and never leave voicemails that go unanswered  for several hours while the water damage is wreaking havoc in your home or business.  

Insurance Assistance
If you’re filing a claim for your water damage loss, we can assist you in the filing process as  we’ve completed hundreds of insurance claims in water damage restoration. We can lessen the  overall burden of your water loss, by handling all of the documentation properly and have  earned a reputation amongst insurance agents as the most trusted due to our accurate billing  which never inflates cost or claims items that were never completed.

IICRC Certified Firm
We do not have the same turnaround with employees like most of our competition. Franchises  are incapable of keeping employees with low wages and seasonal work, so you never know  who’s coming into your house. Our employees are all long standing, family oriented and  dedicated to their job and pride themselves on quality work, and all of them are certified so you  know you’re getting the very best.

Categories of Water

When water loss occurs, determining the type of water which enters the structure is vital in  determining the proper steps needed to restore the dwelling back to pre-loss condition. Water  intrusion is broken down into 3 Categories. Based on the source of water, the length of time the  water has been allowed to dwell in the structure, the temperature, and pre-existing conditions, it  is possible to asses the category and employ the appropriate means of restoration. Here are  the following categories: 

Category 1: Clean water at the releasing source and does not pose a hazard if consumed by  humans. This type of water may become progressively contaminated as it mixes with soils on or  within floor coverings or building assemblies (walls, decking, sub-flooring). Time and  temperature, which promote the growth and amplification of microorganisms in water, can cause  Category 1 water to degrade. 

Examples: Burst water pipes, failed supply lines on appliances, vertically falling rainwater. 

Category 2: That which begins with some degree of contamination and could cause sickness or  discomfort if consumed by humans. Again time and temperature can cause Category 2 water to  become progressively more contaminated and change to category 3.  

Examples: discharge or overflow from dishwashers or washing machines, overflows from toilet  bowls with some urine (no feces), sump pump failures, broken aquariums, and punctured  waterbeds. 

Category 3: That which is highly contaminated and could cause death or serious illness if  consumed by humans. Also referred to as “black water.” 

Examples: sewage, rising flood water from rivers and streams, ground surface water flowing  horizontally into homes.

About Us

Established in May of 1998, for more than 25 years we have provided an unmatched level of service for mold testing, mold remediation, water damage restoration, fire and smoke cleanup, bio-hazard cleaning, and hoarding cleanup. We have also served as expert witnesses in more than 25 cases in both Pennsylvania and New Jersey in the last 4 years. We are an IICRC certified firm, which means all of our employees are trained and certified with the latest techniques for the highest standard of restoration, and we pride ourselves on our continuing education.

No matter the loss, our mission is to return your home to pre-loss conditions in a safe, quick, and cost-efficient manner. Our core principles are simple: integrity, loyalty, honesty, and pride in the work we do and the relationships we build with all of our customers. We want to make any situation you may encounter as stress-free as possible while returning your home and your life back in order with minimal disruption. We always listen to our clients and commit ourselves to consistently meeting and/or exceeding their expectations with forethought, flexibility, customer focused service, and unmatched quality.

Reviews

Victoria ChaoVictoria Chao
16:19 06 Sep 24
I can't recommend MSI highly enough. Joe responded promptly to my mold testing request and sent out his team the day of. It only took a few days to receive the results via email, and he helped me interpret them over the phone. Throughout the process he was very reachable by email, phone, and text. Exceptional service and team - thank you Joe!
Sandy LaSandy La
17:38 06 Mar 24
We cannot say enough great things about Joe and his whole crew. Professional, patient, thorough, and honest. Will hands down recommend this team of professionals for any remediation or inspections you may have!
Todd O'LearyTodd O'Leary
14:43 05 Mar 24
I can't recommend enough - Joe the owner was great at explaining everything in detail over the phone and really took extra time to make sure he was giving the best service possible.In addition to top notch customer service they were quick, clean, careful and very fairly priced. HIGHLY recommended if you have any mold issues.
Matthew ScobellMatthew Scobell
13:50 13 Jul 23
Joe is amazing. He is easily the most helpful and reliable person I've used for any kind of home services. He responds quickly to all my questions and goes above and beyond to help. I have a very old stone basement that is prone to water and humidity issues and I'm very grateful that I have Joe to help me out with it. I can't recommend him and MSI enough.
Joe TenutoJoe Tenuto
16:23 20 Sep 22
Alice DAlice D
23:11 10 Sep 21
After Ida left our basement floor soaked I called several businesses to try to get the remediation process started before the mold went out of control. Joe, the owner of MSI, called me back within the hour, explained that (understandably) they were very busy, but did arrange for someone to assess the damage that day. Joe kept in communication with me, promised he'd get me on the schedule within a couple of days, and did so. Joe and his team were professional, up-front and thorough. The service from MSI was exceptional. There are not many businesses that are still run this way.
Kevlin KauffmanKevlin Kauffman
12:12 02 Feb 21
Joe is the owner and truly cares about the quality of his work. Joe is professional, punctual, knowledgeable, honest, fair. Joe showed up on time and educated me on the whole process as he performed it. Joe personally called me when the results were in and explained the results. Thank goodness no mold was detected! I (and my friends and family) will be using MSI for all our mold issue!
Michelle HongMichelle Hong
15:32 27 Sep 20
I have called on Joe and his team at MSI three times over the past 7 years. Each time, they were prompt to respond, extremely professional, friendly, quick and thorough. This last time we had a water leak from our third floor bathroom that seeped down to our first floor kitchen. It actually was a great relief in the back of my mind to know that I already had a great contractor in mind. I emailed Joe at 4 am on a Sunday morning and he was on the phone with me by 10 am. He squeezed me into his calendar even though he was already booked solid from a hurricane that had blown through our region the previous week. He is just one of those people who you want to have on your speed dial as a homeowner, even if you hope never to have to use his services. Highly recommend him.
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