Our Emergency Response Team is On Call 24/7

When the unthinkable happens, you can trust our dedicated team to be there for you during your time of need. Our 24/7 Emergency Response Team is ready to provide compassionate, discreet, and professional assistance. We handle every situation with the utmost respect and maintain complete confidentiality throughout the process. Offering a comprehensive range of Bio-Recovery and Decontamination Services, we are equipped to address any need you may have. From start to finish, we work to ease your burden by managing all communication and paperwork with your insurance company, ensuring you are fully covered for our services.

At MS, we pride ourselves on being a trusted name in emergency cleanup services. With years of experience and a team of highly trained professionals, we are committed to delivering exceptional service and support during life's most challenging moments. Our focus on integrity, efficiency, and compassion ensures that every client receives the highest standard of care, no matter the circumstances.

Crime & Trauma Scene Clean Up

No one ever anticipates a traumatic event occurring in their home or business. Events involving blood or other biohazards pose significant safety risks, and improper cleanup can lead to serious consequences, including the potential spread of disease. Rapid response to such incidents not only minimizes health risks but also limits damage to personal belongings and the structure of your property. Biohazard remediation involves the professional removal, cleaning, and disinfection of blood, bodily fluids, and other potentially harmful pathogens after incidents such as accidents, deaths, or communicable disease outbreaks.

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Due to the high risk of exposure to bloodborne pathogens, biohazard remediation is a highly specialized service requiring proper training, equipment, certification, and licensing. Improper handling or even minimal exposure can result in the transmission of pathogens such as HIV, Hepatitis B or C, MRSA, and more. Bloodborne pathogens include viruses, bacteria, and diseases found in bodily fluids, making professional cleanup essential for ensuring safety.

While waiting for our team to arrive, it’s critical to follow basic safety precautions to avoid unnecessary exposure. Handling a crime scene or biohazard situation is undoubtedly challenging, but cleanup doesn’t have to be one of the burdens you face. We’re here to provide the expertise and care you need to restore your property safely and efficiently.

Here’s a list of what to do if you ever find yourself in this terrible situation.

Call the Authorities

Calling 911 should always be the first step in dealing with any crime scene.

Shut off Access to the Scene

Be sure that you, your tenants or customers don't enter or alter a crime scene.

Cooperate with the Police Investigation

Once help arrives, cooperating with the proper authorities is a must. While the length of this stage may vary depending on the investigation, you may be forced to shut close your facility or relocate tenants.

Call Our team

Call Our team of highly trained professionals that will help you quickly, safely and discreetly get you back to normal while working with your insurance company.

Unattended Deaths

An unattended death occurs when the body of a deceased individual is discovered days, weeks, or even longer after passing. The natural process of decomposition, marked by bacterial growth, is not only distressing to witness but also challenging to clean. These bacteria can infiltrate carpeting, wood flooring, clothing, furniture, and other surfaces, potentially compromising the entire property within just a few days.

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Cleaning up after an unattended death is a complex and hazardous task that poses significant risks. During decomposition, bodily fluids and other infectious materials are released, which can expose homeowners and remediation technicians to serious illnesses. Attempting to clean such a scene without the proper knowledge, equipment, or training is highly discouraged. Likewise, hiring an inexperienced or uncertified company can lead to improper remediation and lingering safety concerns.

Every case of unattended death is unique, but one fact remains constant: only a certified and insured company should handle these sensitive and potentially dangerous cleanups. Failing to engage qualified professionals can result in serious health risks and long-term damage to the property. If a loved one passes unexpectedly, it’s an incredibly difficult and emotional time. Remember, the cleanup of an unattended death should always be entrusted to a reliable company that can respond promptly and ensure the property is thoroughly restored and free from future hazards.

Suicide Cleanup

The trauma of losing a loved one to suicide is devastating, leaving emotional scars and, often, physical remnants such as blood, bodily fluids, and property damage. At such a difficult time, we are fully committed to restoring your home or business to its pre-loss condition quickly and safely. Our team works discreetly, ensuring your privacy is protected, and we will never disclose your loss to anyone. We strictly adhere to OSHA regulations regarding bloodborne pathogens and follow universal precautions to safeguard both our employees and customers.

If a tragic event occurs on your property, you can trust us to alleviate the burden of cleaning up, providing the compassion and respect you deserve throughout the process. We understand the emotional weight of these situations and are here to handle the difficult tasks so you can focus on healing.

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What Is Our Process?

  • target iconCommunication with your Insurance Company, (Where Applied)
  • target iconComplete decontamination of all affected areas and all contents within the containment.
  • target iconAssessment of the affected areas
  • target iconSecure and appropriate disposal of all unsalvageable items
  • target iconDocumentation & photo record of all items
  • target iconFinal walk through with home owner & insurance adjusters

Whenever you require our services, know that we are available 24/7. Our Emergency Response Team is always on call to respond promptly with professionalism, precision, and complete confidentiality. At Mold Solutions & Inspections, we are more than a cleanup service—we are a trusted partner committed to supporting you through challenging times. Our team understands the emotional toll these situations can bring, which is why we approach every cleanup with the utmost discretion and compassion.

We take pride in not only restoring your property to a safe and livable condition but also in treating every client with care and respect. Our commitment to your privacy means that your business remains your business, and we handle every detail with the highest level of sensitivity. For immediate support, please contact us directly by phone, as email is not monitored for emergencies. Let us shoulder the burden of the cleanup so you can focus on healing and moving forward.

Why Choose Us

IICRC Certified Firm

24 Hour - 365 Day Availability

We Work With Your Insurance Company

Not A Franchise - We Put You First

Eco-Friendly/Plant Based Solutions

Cost Effective, Done Right

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Frequently Asked Question

Crime scene cleanup is a service provided to home and business owners after a traumatic event occurs. This could be the cleanup of blood, other bodily fluids and potentially infectious materials which could pose a major health risk to occupants or untrained workers/employees.

Unattended death involves the cleanup of potentially infectious materials when a body is discovered long after its expiration. This not only involves decomposition cleaning, but also the removal of odors which can permeate through rooms and even multiple floors.

In most cases, this type of service is covered by your insurance, but you always should call your adjuster or the company themselves to confirm the coverage and potential limitations. Some local governments also provide crime victim funds in cases where your insurance may not cover the loss.

Reviews

Victoria ChaoVictoria Chao
16:19 06 Sep 24
I can't recommend MSI highly enough. Joe responded promptly to my mold testing request and sent out his team the day of. It only took a few days to receive the results via email, and he helped me interpret them over the phone. Throughout the process he was very reachable by email, phone, and text. Exceptional service and team - thank you Joe!
Sandy LaSandy La
17:38 06 Mar 24
We cannot say enough great things about Joe and his whole crew. Professional, patient, thorough, and honest. Will hands down recommend this team of professionals for any remediation or inspections you may have!
Todd O'LearyTodd O'Leary
14:43 05 Mar 24
I can't recommend enough - Joe the owner was great at explaining everything in detail over the phone and really took extra time to make sure he was giving the best service possible.In addition to top notch customer service they were quick, clean, careful and very fairly priced. HIGHLY recommended if you have any mold issues.
Matthew ScobellMatthew Scobell
13:50 13 Jul 23
Joe is amazing. He is easily the most helpful and reliable person I've used for any kind of home services. He responds quickly to all my questions and goes above and beyond to help. I have a very old stone basement that is prone to water and humidity issues and I'm very grateful that I have Joe to help me out with it. I can't recommend him and MSI enough.
Joe TenutoJoe Tenuto
16:23 20 Sep 22
Alice DAlice D
23:11 10 Sep 21
After Ida left our basement floor soaked I called several businesses to try to get the remediation process started before the mold went out of control. Joe, the owner of MSI, called me back within the hour, explained that (understandably) they were very busy, but did arrange for someone to assess the damage that day. Joe kept in communication with me, promised he'd get me on the schedule within a couple of days, and did so. Joe and his team were professional, up-front and thorough. The service from MSI was exceptional. There are not many businesses that are still run this way.
Kevlin KauffmanKevlin Kauffman
12:12 02 Feb 21
Joe is the owner and truly cares about the quality of his work. Joe is professional, punctual, knowledgeable, honest, fair. Joe showed up on time and educated me on the whole process as he performed it. Joe personally called me when the results were in and explained the results. Thank goodness no mold was detected! I (and my friends and family) will be using MSI for all our mold issue!
Michelle HongMichelle Hong
15:32 27 Sep 20
I have called on Joe and his team at MSI three times over the past 7 years. Each time, they were prompt to respond, extremely professional, friendly, quick and thorough. This last time we had a water leak from our third floor bathroom that seeped down to our first floor kitchen. It actually was a great relief in the back of my mind to know that I already had a great contractor in mind. I emailed Joe at 4 am on a Sunday morning and he was on the phone with me by 10 am. He squeezed me into his calendar even though he was already booked solid from a hurricane that had blown through our region the previous week. He is just one of those people who you want to have on your speed dial as a homeowner, even if you hope never to have to use his services. Highly recommend him.
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