Restoring Homes Since 1998

Water intrusion into a building can be incredibly destructive, often resulting in thousands of dollars in property damage and content loss. Whether caused by leaking faucets, broken water heaters, burst pipes, or natural disasters like flooding, water damage requires immediate attention to prevent further destruction and costly repairs.

Taking swift action during a water loss is critical. Hiring a company that is fully equipped, expertly trained, and certified ensures the restoration process is handled efficiently and effectively, minimizing damage and downtime.

At Mold Solutions & Inspections, we have been restoring water-damaged properties for over 25 years. Our extensive experience and proven water restoration protocols have earned us accolades and a trusted reputation across the industry. As an IICRC Certified Firm, all of our water damage restoration technicians are rigorously trained and fully prepared to manage any type of water loss, from minor leaks to large-scale disasters.

We are an approved vendor with all major insurance carriers and can manage the claim process directly with your insurance company to alleviate added stress during this challenging time. When water damage happens, you can trust us to restore your property to its pre-loss condition safely, quickly, and cost-effectively—24 hours a day, 365 days a year.

Why Choose Us to Handle Your Water Damage Loss?

  • Team of Experts

Our team consists of fully trained and insured technicians who meet or exceed industry standards. Equipped with the latest technologies and advanced equipment, we are prepared to handle any type of water damage, whether residential or commercial, small or large. With a focus on efficiency and cost-effectiveness, our experienced professionals ensure a seamless restoration process that sets us apart from the competition.

  • On Call 24/7

When water damage strikes, every moment matters. Unlike companies that claim to offer emergency services but take days to respond, our team is always on call and ready to assist. You’ll always speak to a live person—never a voicemail that goes unanswered for hours—ensuring a rapid response when your property needs it most. Our commitment to immediate action minimizes damage and protects your home or business from further harm.

  • Insurance Assistance

Filing a claim for water damage can be overwhelming, but we’re here to help. With hundreds of successful insurance claims under our belt, we have the expertise to handle the documentation and communication with your insurance provider. Our transparent billing practices ensure accurate claims, earning us a reputation as a trusted partner among insurance agents. We never inflate costs or charge for uncompleted work, giving you peace of mind during the claims process.

  • IICRC Certified Firm

Unlike many competitors, we prioritize employee retention and professionalism. While franchise companies often experience high turnover due to low wages and seasonal work, our team is made up of long-standing, family-oriented professionals dedicated to providing quality service. All of our employees are IICRC certified, ensuring you receive top-tier expertise and consistency in every project. With our team, you can feel confident that your property is in the best possible hands.

Our Water Restoration Process

Water damage in your home or business can cause a myriad of issues leading to structural problems, damage to building materials and personal content loss if not dealt with in a quick manner. With a proper water restoration plan, those issues can be dramatically reduced, and that’s where we come into play.

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Our professional and award winning water damage restoration services can protect your property from secondary damage, giving you peace of mind in knowing that your home or business will be restored with the upmost care and efficiency. Our water damage restoration process is as follows:

  • Source Identification – We will find the source of water and have it stopped.
  • Extraction – This is the process of removing the water using various methods like absorbing, draining, pumping and vacuuming
  • Monitoring – We will take atmospheric and moisture readings to see the drying rate, make any adjustments if needed to expedite the drying process which eliminates excessive moisture and uncontrolled levels of humidity.
  • Assessing the Extent of Damage – We’ll inspect the building, and start the documentation process. This also includes determining the category of water which indicates the level of contamination.
  • Structural Drying – Once the water is removed the drying process can begin. Air movers and dehumidifiers are placed to evaporate and extract all excess moisture from the structure.

Once the water restoration process is finished, we then will create the final documentation which includes, photos, invoicing and drying logs for submittal to you or your insurance company directly, and assist you throughout the entire claims process.

Why Choose Us

IICRC Certified Firm

24 Hour - 365 Day Availability

We Work With Your Insurance Company

Not A Franchise - We Put You First

Eco-Friendly/Plant Based Solutions

Cost Effective, Done Right

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Frequently Asked Question

Most policies do cover water damage losses in homes and businesses, but you'll need to contact your insurance agent for details about your policy and potential coverage limits or exclusions. The source of water damage is the most important detail when submitting a water damage loss, as some types of losses require special clauses and additional add-ons.

Most water damage jobs take one day to mitigate and then an additional 3 days for the drying equipment to remove all moisture from the structure. The larger the loss and space, the more removal and mitigation time you have.

Depending on the type of water loss, the contaminants within the water itself, if not properly cleaned, can cause serious illnesses. Building materials left with water damage can result in permanent damage and mold. Immediate action with proper mitigation techniques can save your space, contents and keep you free from toxic mold.

Reviews

Victoria ChaoVictoria Chao
16:19 06 Sep 24
I can't recommend MSI highly enough. Joe responded promptly to my mold testing request and sent out his team the day of. It only took a few days to receive the results via email, and he helped me interpret them over the phone. Throughout the process he was very reachable by email, phone, and text. Exceptional service and team - thank you Joe!
Sandy LaSandy La
17:38 06 Mar 24
We cannot say enough great things about Joe and his whole crew. Professional, patient, thorough, and honest. Will hands down recommend this team of professionals for any remediation or inspections you may have!
Todd O'LearyTodd O'Leary
14:43 05 Mar 24
I can't recommend enough - Joe the owner was great at explaining everything in detail over the phone and really took extra time to make sure he was giving the best service possible.In addition to top notch customer service they were quick, clean, careful and very fairly priced. HIGHLY recommended if you have any mold issues.
Matthew ScobellMatthew Scobell
13:50 13 Jul 23
Joe is amazing. He is easily the most helpful and reliable person I've used for any kind of home services. He responds quickly to all my questions and goes above and beyond to help. I have a very old stone basement that is prone to water and humidity issues and I'm very grateful that I have Joe to help me out with it. I can't recommend him and MSI enough.
Joe TenutoJoe Tenuto
16:23 20 Sep 22
Alice DAlice D
23:11 10 Sep 21
After Ida left our basement floor soaked I called several businesses to try to get the remediation process started before the mold went out of control. Joe, the owner of MSI, called me back within the hour, explained that (understandably) they were very busy, but did arrange for someone to assess the damage that day. Joe kept in communication with me, promised he'd get me on the schedule within a couple of days, and did so. Joe and his team were professional, up-front and thorough. The service from MSI was exceptional. There are not many businesses that are still run this way.
Kevlin KauffmanKevlin Kauffman
12:12 02 Feb 21
Joe is the owner and truly cares about the quality of his work. Joe is professional, punctual, knowledgeable, honest, fair. Joe showed up on time and educated me on the whole process as he performed it. Joe personally called me when the results were in and explained the results. Thank goodness no mold was detected! I (and my friends and family) will be using MSI for all our mold issue!
Michelle HongMichelle Hong
15:32 27 Sep 20
I have called on Joe and his team at MSI three times over the past 7 years. Each time, they were prompt to respond, extremely professional, friendly, quick and thorough. This last time we had a water leak from our third floor bathroom that seeped down to our first floor kitchen. It actually was a great relief in the back of my mind to know that I already had a great contractor in mind. I emailed Joe at 4 am on a Sunday morning and he was on the phone with me by 10 am. He squeezed me into his calendar even though he was already booked solid from a hurricane that had blown through our region the previous week. He is just one of those people who you want to have on your speed dial as a homeowner, even if you hope never to have to use his services. Highly recommend him.
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